Privacy policy

Effective Date: August 4, 2026

Welcome to Wakuzy. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://wakuzy.in or purchase products from our store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping & Billing Address
  • Payment Information (processed securely through Razorpay)
  • Order History

Automatically Collected Information

  • IP Address
  • Browser Type
  • Device Information
  • Pages Visited
  • Time Spent on Website
  • Cookies
  • Shopping Activity

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and services
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails, offers, and discounts (only if you choose to receive them)

3. Payment Security

All payments are securely processed through Razorpay.

We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

Your payment information is encrypted and handled by Razorpay using industry-standard security practices.

4. Cookies

We use cookies to:

  • Keep your shopping cart active
  • Improve website performance
  • Remember your preferences
  • Analyze visitor behavior
  • Show relevant advertisements

You can disable cookies from your browser settings, although some features of the website may not function properly.

5. Third-Party Services

We may share limited information with trusted third-party service providers including:

  • Razorpay (Payment Processing)
  • Shopify (Store Platform)
  • Shipping & Logistics Partners
  • Analytics Providers
  • Marketing Platforms such as Meta (Facebook & Instagram)

These providers only receive the information necessary to perform their services.

6. Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send:

  • Product launches
  • Special offers
  • Discount coupons
  • Seasonal promotions

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

7. Data Protection

We take reasonable technical and organizational measures to protect your information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure
  • Alteration

However, no internet transmission or storage system can be guaranteed to be 100% secure.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details provided below.

9. Data Retention

We retain your information only as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and tax requirements
  • Resolve disputes

After that period, your information will be securely deleted or anonymized.

10. Children's Privacy

Our website is intended for general audiences. While there is no specific age restriction to browse or purchase, if we become aware that personal information has been collected in violation of applicable laws, we will take appropriate steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised Effective Date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Wakuzy

Website: https://wakuzy.in

Email: wakuzzy@gmail.com

Support: Contact us through our website's Contact page.